At 92dad, protecting your personal data is not just a legal obligation — it is a core part of how we operate. This Privacy Policy explains in plain terms what personal information 92dad collects, why we collect it, how it is stored and used, and what rights you hold over your own data as a player in Pakistan.
Our Commitment: 92dad does not sell, rent, or trade your personal data to third-party advertisers or data brokers. Your information is collected solely for the purposes described in this policy — primarily to operate and secure your 92dad account, comply with our gaming licence obligations, and deliver a personalised gaming experience to you as a player in Pakistan.
This Privacy Policy ("Policy") applies to all personal data processed by 92dad in connection with your use of the 92dad platform at https://92dad.org, including through our website, mobile-optimised interface, and any associated communications. By registering a 92dad account or continuing to use the platform, you acknowledge that you have read and understood this Policy.
This Policy should be read alongside our Terms & Conditions and Responsible Gaming policy, both of which are incorporated by reference and collectively govern your relationship with 92dad.
92dad is an online gaming platform operated by 92dad Gaming Operations, a company incorporated and licensed under an international gaming jurisdiction. 92dad serves players across Pakistan — from Karachi and Lahore to Islamabad, Faisalabad, and every city in between — providing cricket betting, live casino, slot games, Plinko, Insect Master, and more.
For the purposes of this Privacy Policy, 92dad Gaming Operations is the data controller responsible for the personal information you provide when using the 92dad platform. All questions, requests, or complaints regarding your personal data should be directed to our Data Protection contact, details of which are provided in Section 14 of this Policy.
Data Controller: 92dad Gaming Operations. Platform: https://92dad.org. Support email for data queries: [email protected] (plain text — not a clickable link). All data processing activities are conducted under the obligations imposed by 92dad's international gaming licence.
92dad collects personal data in several ways: directly from you when you register or use the platform, automatically through your interactions with the website, and from third-party verification services used in our KYC process. The categories of personal data we collect are described below.
When you create a 92dad account, we collect your full legal name as it appears on your CNIC, your Pakistani mobile number, your date of birth, your email address, and a username of your choosing. This information is mandatory — the 92dad platform cannot be accessed without it.
To comply with our gaming licence obligations and to verify that you are aged 21 or above, 92dad requires a copy of your National Identity Card (CNIC) — front and reverse. In some circumstances, we may also request a selfie photograph alongside your CNIC, or documentary proof of your payment method (for example, a JazzCash or EasyPaisa account screenshot confirming your registered name).
We collect records of all deposits and withdrawals made through your 92dad wallet, including the payment method used (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, or Crypto), transaction amounts in PKR, transaction timestamps, and reference numbers. We do not store full payment card numbers or sensitive authentication credentials of your bank account.
92dad logs all gaming activity associated with your account, including bet placements, game outcomes, bonus usage, session durations, and responsible gaming tool activations. This data is used for account management, fraud detection, dispute resolution, and regulatory compliance.
We automatically collect certain technical information when you access the 92dad platform, including your IP address, browser type and version, device type, operating system, and referring URL. This data helps us maintain platform security and optimise the gaming experience.
If you contact 92dad's support team via live chat or email, we retain records of those communications for quality assurance, compliance, and dispute resolution purposes. Support interactions are logged with timestamps and assigned reference numbers.
| Data Category | Examples | Collected At |
|---|---|---|
| Registration Data | Name, DOB, mobile, email | Account sign-up |
| KYC / Identity Data | CNIC copy, selfie photograph | Verification stage |
| Financial Data | PKR deposits, withdrawals, payment methods | Each transaction |
| Gaming Activity | Bets, game history, session logs | Ongoing gameplay |
| Technical Data | IP address, browser, device type | Each platform visit |
| Communications | Live chat logs, support emails | Support interactions |
92dad uses the personal data it collects strictly for the purposes described below. We do not use your data for purposes beyond those listed here without first seeking your explicit consent or as otherwise required by applicable law.
92dad processes your personal data on the following legal bases, depending on the nature of the processing activity:
No Automated Decision-Making: 92dad does not make solely automated decisions that produce significant legal effects for you as an individual — for example, we do not use fully automated systems to permanently close your account without human review. Responsible gaming restrictions applied automatically (such as deposit limit alerts) are protective tools, not adverse decisions.
KYC (Know Your Customer) verification is a mandatory requirement under 92dad's international gaming licence. It is not optional — full platform access, including real-money deposits, withdrawals, and live betting, requires successful KYC completion. This section explains how your KYC data is handled.
The standard KYC process at 92dad requires a clear, legible photograph of your CNIC (front and reverse). The CNIC photograph must show your full name, date of birth, CNIC number, and photograph clearly. Blurred, cropped, or expired CNICs will not be accepted and will require resubmission.
KYC documents are reviewed by 92dad's compliance team and stored in an encrypted, access-controlled document management system. Access to KYC documents is restricted to authorised compliance and support personnel only. KYC documents are not accessible to marketing, product, or gaming operations teams.
In certain circumstances, 92dad may use a third-party identity verification service to cross-reference CNIC details against official databases. Any such third-party service is bound by strict data processing agreements and may only use your data for the specific purpose of identity verification on behalf of 92dad. They are prohibited from using your data for their own commercial purposes.
Age Verification: If your KYC-verified date of birth confirms that you are under 21 years of age, your 92dad account will be immediately rejected and any deposited funds returned to your payment source. 92dad takes the 21+ age requirement with complete seriousness and treats age verification as a child protection measure, not merely a compliance formality.
92dad uses cookies and similar tracking technologies on its platform to ensure functionality, maintain your session, and improve your experience. This section explains the types of cookies used and your choices regarding them.
These cookies are strictly necessary to operate the 92dad platform. They manage your 92dad Login session, maintain your PKR wallet session state, remember your language and display preferences, and ensure the platform functions securely. Essential cookies cannot be disabled without breaking core platform functionality.
With your consent, 92dad uses analytics tools to understand how players navigate and interact with the platform. This data is aggregated and anonymised — it does not identify you as an individual. Analytics data is used to improve page performance, game discoverability, and the overall 92dad user experience.
92dad places specific cookies to enforce your responsible gaming settings — for example, to maintain your session time reminder preferences, cooling-off period status, and deposit limit configurations across browser sessions. These cookies are essential to the integrity of the responsible gaming tools available in your account dashboard.
You can manage your non-essential cookie preferences through the cookie preference centre available in the 92dad platform footer. You may also control cookies through your browser settings, though disabling essential cookies will impair or prevent your ability to use the 92dad platform, including the 92dad Login function.
92dad does not sell, rent, or trade your personal data to third parties for their own commercial purposes under any circumstances. The following describes the limited and specific circumstances in which your data may be shared with external parties.
No Advertising Networks: 92dad does not share your personal data with advertising networks, data brokers, or social media platforms for targeted advertising purposes. Your 92dad gaming data stays within the 92dad platform ecosystem.
92dad retains your personal data for as long as is necessary to fulfil the purposes described in this Policy, or as required by applicable law and regulatory obligations. The following retention periods apply:
| Data Type | Retention Period | Basis |
|---|---|---|
| Account Registration Data | Duration of account + 5 years post-closure | Gaming licence obligation |
| KYC / CNIC Documents | 5 years from account closure | AML regulatory requirement |
| Financial Transaction Records | 5 years from each transaction date | AML / financial regulations |
| Gaming Activity Logs | 3 years from each gaming session | Licence compliance / disputes |
| Support Communications | 3 years from each interaction | Dispute resolution / quality |
| Marketing Preferences | Until consent withdrawn + 1 year | Consent record-keeping |
At the end of the applicable retention period, your personal data is securely deleted or anonymised in accordance with 92dad's data deletion protocols. Anonymised, aggregated data (from which you cannot be identified) may be retained indefinitely for statistical and business analytics purposes.
92dad takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration.
Your Responsibility: 92dad's security measures protect your data at the platform level. You are responsible for keeping your 92dad Login password secure and for not sharing your account credentials with any other person. If you suspect your account has been compromised, contact 92dad support immediately via live chat.
As a 92dad player, you hold the following rights with respect to your personal data. To exercise any of these rights, contact 92dad's support team via live chat or at the email address listed in Section 14. We will respond to all data rights requests within 30 days.
You have the right to request a copy of all personal data that 92dad holds about you. This includes your registration data, KYC records, transaction history, and gaming activity logs. Requests are fulfilled within 30 days at no charge.
If any personal data held by 92dad is inaccurate or incomplete, you have the right to request that it be corrected. Note that certain data — such as your KYC-verified name and date of birth — can only be amended following a fresh identity verification submission.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected. Note that this right is subject to our regulatory retention obligations — KYC and financial records must be retained for the periods described in Section 8, regardless of erasure requests.
You may request that 92dad restricts the processing of your personal data in certain circumstances — for example, while the accuracy of your data is being contested, or while an objection to processing is being assessed.
Where processing is based on your consent or on a contract, and is carried out by automated means, you have the right to receive your personal data in a structured, machine-readable format, and to request that it be transmitted to another controller where technically feasible.
You have the right to object to processing of your personal data where that processing is based on 92dad's legitimate interests. You also have the absolute right to object to processing for direct marketing purposes at any time, without needing to provide any justification.
Where processing is based on your consent — such as marketing communications — you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal. Update your preferences in your 92dad account settings or contact support.
The 92dad platform is strictly intended for adults aged 21 and above. 92dad does not knowingly collect personal data from any individual under the age of 21. The mandatory CNIC-based KYC process is specifically designed to prevent underage individuals from accessing the platform — CNIC date of birth verification is the primary age gate.
If 92dad becomes aware that personal data has been collected from a person under the age of 21, that account will be immediately closed, all data associated with it will be securely deleted (subject to any mandatory regulatory retention requirements), and any deposited funds will be returned to the source payment method.
Parents & Guardians: If you believe a minor in your household has registered or attempted to register a 92dad account, please contact our support team immediately via live chat or email at [email protected] (plain text). We will investigate and act on such reports with the highest priority.
92dad may send you marketing communications about new games, seasonal promotions, PSL betting offers, bonus credits, and other platform updates — but only where you have explicitly opted in to receive such communications at the time of registration or through your account settings.
Marketing communications from 92dad may be delivered via email or SMS to your registered Pakistani mobile number. 92dad does not engage in unsolicited cold calls or direct messaging through unofficial channels. Any communication claiming to be from 92dad through an unofficial channel should be treated as suspicious and reported to our support team.
You may opt out of marketing communications at any time by: updating your communication preferences in your 92dad account dashboard following 92dad Login; clicking the unsubscribe link in any 92dad marketing email; or contacting our support team via live chat or email and requesting removal from our marketing list. Opt-out requests are processed within 5 business days. Note that opting out of marketing does not affect transactional communications — 92dad will still send you notifications related to your account activity, deposits, withdrawals, and KYC status, as these are necessary for account management.
No Third-Party Marketing: 92dad does not share your contact details with third-party advertisers for their own marketing purposes. The only marketing messages you will receive via your registered email or mobile number are from 92dad directly.
92dad reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, regulatory requirements, or platform functionality. Where a material change is made to this Policy, 92dad will notify registered players via email or an in-platform notification at least 7 days before the change takes effect, where practicable.
The current, effective version of this Privacy Policy is always available on the 92dad website. The "Last Updated" date displayed at the top of this page reflects the date of the most recent revision. Continued use of the 92dad platform following the effective date of any change constitutes your acceptance of the updated Policy. If you do not agree with any changes, you should stop using the platform and may contact support to request account closure.
For all privacy-related queries, data rights requests, or concerns about how 92dad handles your personal data, please contact us through the following channels:
92dad commits to acknowledging all data rights requests within 5 business days and providing a substantive response within 30 days. For complex requests, we may extend this period by a further 60 days where necessary, in which case we will notify you of the extension and the reasons for it within the initial 30-day window.
If you are not satisfied with 92dad's response to your data rights request or privacy concern, you have the right to lodge a complaint with the relevant data protection authority or gaming regulatory body applicable to your jurisdiction.
Data Protection Contact: 92dad Gaming Operations — [email protected] — Available 24/7 via live chat on the 92dad platform. Response guaranteed within 30 days for all formal data rights requests.
These are the six core privacy principles that guide every data decision 92dad makes — from the moment you register to the day your account is closed.
Every byte of data you transmit to 92dad travels over a 256-bit SSL-encrypted connection. Your CNIC documents, PKR wallet transactions, and login credentials are never exposed in transit — not even to 92dad staff outside secured, access-controlled systems.
92dad operates a strict no-sale policy on player data. Your name, mobile number, CNIC details, and gaming history will never be sold, rented, or bartered to any third-party advertiser, data broker, or marketing network — full stop, no exceptions.
Your CNIC documents are stored in a separately encrypted document vault with access restricted exclusively to compliance personnel. KYC data is never accessible to marketing, gaming operations, or product teams within the 92dad organisation.
From your 92dad account dashboard — accessible after 92dad Login — you can review your data, update your marketing preferences, activate responsible gaming tools, and submit formal data rights requests including access, correction, and erasure requests.
92dad does not hold your data indefinitely. Clear retention schedules — driven by gaming licence and AML obligations — govern how long each category of data is kept. When the retention period expires, data is securely deleted or permanently anonymised according to our deletion protocols.
Questions about your data? Our support team is available around the clock via live chat — with an average response time of under 90 seconds. For formal data rights requests, reach out at [email protected] and we will respond within 30 days as required.
Now that you understand how 92dad safeguards your personal data, explore Pakistan's most trusted online gaming platform. Cricket betting, live casino, Plinko, slots — all under the security of our KYC-verified, encrypted platform.