92dad Terms & Conditions

92dad operates as an online gaming platform serving players primarily in Pakistan, offering cricket betting, live casino games, slot machines, Plinko, Insect Master, and other gaming products. The platform operates under an international gaming licence issued by a recognised gaming authority. These Terms apply to all services accessible through the 92dad website and any associated mobile interfaces.

For the purposes of these Terms and Conditions, the following definitions shall apply:

• "92dad" or "Platform" refers to the online gaming service accessible at 92dad.org and all associated sub-pages, mobile interfaces, and services operated by the 92dad entity.
• "Account" means the individual registered user account created by a Player upon successful completion of the 92dad registration and KYC verification process.
• "Balance" or "Wallet Balance" refers to the total sum of funds held in a Player's 92dad account wallet, denominated in Pakistani Rupees (PKR).
• "Bonus Funds" means any promotional credits, free spins, or other non-cash incentives credited to a Player's account as part of a 92dad promotional offer.
• "CNIC" refers to the Computerised National Identity Card issued by NADRA (National Database and Registration Authority) of Pakistan.
• "KYC" means Know Your Customer — the identity verification process required to activate a full-function 92dad account, conducted via CNIC document verification.
• "Wager" or "Bet" means any real-money stake placed by a Player on any gaming product available on the 92dad platform.
• "Real Money Play" refers to any gaming activity conducted using actual PKR funds from a Player's 92dad wallet balance.
• "Restricted Territories" means any jurisdiction in which access to or use of the 92dad platform is prohibited under applicable local law.

By accessing the 92dad platform, creating an account, making a deposit, or placing any wager, you confirm that you have read, understood, and unconditionally agree to be bound by these Terms and Conditions, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.

These Terms form the entire agreement between you and 92dad with respect to your use of the platform. No verbal representations, marketing materials, or third-party descriptions of the 92dad service shall override or supplement these Terms unless expressly confirmed in writing by 92dad.

To be eligible to register and use the 92dad platform, you must satisfy all of the following conditions at all times:

• You must be a natural person, not a corporate entity or automated system.
• You must be at least 21 years of age. 92dad strictly enforces the 21+ age requirement. This is non-negotiable and is verified at the KYC stage via your CNIC date of birth.
• You must not be a resident of or located in a Restricted Territory where participation in online gaming is prohibited under local law.
• You must have full legal capacity to enter into a binding agreement under the laws applicable to you.
• You must not be self-excluded from 92dad or any affiliated platform at the time of registration or subsequent use.
• You must not be acting on behalf of another person, whether as an agent, trustee, or otherwise.

92dad reserves the right to request additional age verification documentation at any time. Failure to provide satisfactory documentation within the specified timeframe may result in account suspension and withholding of pending withdrawals pending investigation.

Each individual may hold only one registered account on the 92dad platform. The creation of duplicate, multiple, or shared accounts by a single individual is strictly prohibited and constitutes grounds for immediate account closure and forfeiture of any balance held therein.

4.1 Registration Requirements

During the 92dad registration process, you are required to provide accurate, current, and complete information including your full legal name as it appears on your CNIC, your Pakistani mobile number, your date of birth, and a valid email address. Providing false, misleading, or incomplete information during registration constitutes a material breach of these Terms.

4.2 CNIC-Based KYC

Full platform functionality — including real-money deposits, withdrawals, and live betting — requires successful completion of 92dad's KYC process. You will be required to submit a clear copy or photograph of your CNIC (both front and reverse). 92dad may also request a selfie with your CNIC and a proof of payment method where circumstances require it.

KYC documentation is processed by 92dad's compliance team. The standard processing time is 24–48 hours, though this may extend during periods of high volume. You will be notified by email upon KYC approval or if additional documentation is required.

4.3 Account Security

You are solely responsible for maintaining the confidentiality of your 92dad Login credentials, including your username and password. You must not share your account credentials with any third party. Any activity that occurs through your account — including wagers placed, withdrawals requested, and bonuses claimed — is your responsibility. If you suspect unauthorised access to your account, you must contact 92dad support immediately.

92dad strongly recommends enabling two-factor authentication (2FA) on your account as an additional layer of security. 92dad will never ask for your password by email, live chat, or any other communication channel.

All financial transactions on the 92dad platform are conducted in Pakistani Rupees (PKR). 92dad does not charge deposit fees, though your payment provider (e.g., JazzCash, EasyPaisa, HBL, UBL, Meezan Bank) may apply their own transaction charges — these are outside 92dad's control.

5.1 Deposits

Deposits made via JazzCash and EasyPaisa are typically credited to your 92dad wallet within minutes of a successful transaction confirmation. Bank transfers via HBL, UBL, or Meezan Bank may take up to one business day to reflect. Cryptocurrency deposits are subject to network confirmation times applicable to the relevant blockchain.

92dad reserves the right to impose minimum and maximum deposit limits. These limits may vary by payment method and are displayed in your account dashboard at the time of transaction. Deposits made using payment instruments not registered in your verified name may be declined and returned.

5.2 Withdrawals

Withdrawals from your 92dad wallet are subject to successful KYC completion, compliance with applicable wagering requirements, and confirmation that no active investigation or restriction applies to your account. Withdrawals will only be processed to a payment method registered in your verified name — third-party withdrawals are not permitted under any circumstances.

Standard withdrawal processing time is 24–72 hours from the time of request approval. 92dad does not impose withdrawal fees, though network or banking fees applied by the recipient institution are outside our control. 92dad reserves the right to request additional verification documentation before processing withdrawal requests above certain thresholds.

5.3 Anti-Money Laundering

92dad operates in full compliance with applicable anti-money laundering (AML) regulations as required under its international gaming licence. All transactions are monitored. 92dad reserves the right to delay, freeze, or cancel any transaction that triggers an AML concern, and to report such activity to relevant authorities as required by law.

92dad offers a range of promotional bonuses to both new and existing players. All bonus offers are subject to their individual promotional terms, which are published alongside the offer. In the event of any conflict between a specific promotional term and these general Terms, the promotional terms shall take precedence for that offer only.

6.1 General Bonus Conditions

• Bonus funds are credited to your 92dad account as Bonus Balance, separate from your real-money Wallet Balance.
• All bonuses are subject to wagering requirements. The specific wagering multiplier applicable to each bonus is stated in the promotional terms. Bonuses may not be withdrawn until the applicable wagering requirement has been fully met.
• Wagering requirements must be completed within the time period specified in the promotional terms. Bonus funds not wagered within this period will expire automatically.
• 92dad reserves the right to withdraw any bonus offer at any time prior to the bonus being credited to an account. Once credited, the bonus and its associated wagering requirement remain in place.
• Only one welcome bonus may be claimed per player, per household, per device, and per IP address.

6.2 Bonus Abuse

Any attempt to abuse the 92dad bonus system — including but not limited to creating multiple accounts to claim multiple welcome bonuses, coordinating low-risk wagering strategies specifically designed to meet wagering requirements without genuine gaming intent, or exploiting system errors to obtain unauthorised bonus credits — will result in immediate forfeiture of all bonus funds and associated winnings, and may result in permanent account closure.

All games available on the 92dad platform — including cricket betting markets, live casino tables, slot machines, Plinko, and Insect Master — are governed by the individual game rules published within each game interface, supplemented by these general Terms.

7.1 Random Number Generation

All casino-format games on 92dad use independently certified Random Number Generator (RNG) systems. No outcome is predetermined or manipulated. The Return to Player (RTP) percentage for each game is disclosed within the game's information panel and reflects the long-term theoretical return over a statistically significant number of rounds.

7.2 Sports Betting

Cricket betting and other sports markets on 92dad are subject to the sportsbook rules published in the dedicated betting rules section of the platform. 92dad reserves the right to void any bet that has been placed on a market affected by a manifest error in odds, a technical fault, or a result that is under official investigation by the relevant sporting body.

7.3 Disconnections

In the event of a disconnection during an active game round, 92dad's system will resolve the round based on the game logic at the point of disconnection. 92dad is not liable for losses resulting from internet disconnections, device failures, or other technical issues outside the platform's infrastructure. Players are advised to maintain a stable internet connection during gameplay.

7.4 Errors & Malfunctions

In the event of a manifest error, system malfunction, or technical fault that results in an incorrect game outcome or incorrect odds being displayed, 92dad reserves the right to void the affected bets and return stakes to Players' wallets. 92dad will communicate the nature of any such error through its support channels. Winnings arising from a manifest error are not payable.

The following conduct is strictly prohibited on the 92dad platform and constitutes grounds for immediate account suspension, permanent closure, and forfeiture of funds:

• Registering more than one account, or registering an account on behalf of another individual.
• Providing false, forged, or misleading identity documentation during the KYC process.
• Using automated bots, scripts, or software tools to interact with the platform in place of genuine human gameplay.
• Exploiting software bugs, game glitches, or platform errors for financial gain.
• Engaging in collusion with other players on the 92dad platform to manipulate game outcomes.
• Using the 92dad platform for money laundering, fraud, or any other criminal purpose.
• Attempting to reverse-engineer, decompile, or modify any part of the 92dad platform software.
• Accessing the platform from a Restricted Territory using a VPN, proxy, or other circumvention tool.
• Harassing, threatening, or abusing 92dad staff or other players through any communication channel.
• Making chargebacks or payment disputes with your bank or payment provider without first exhausting 92dad's internal dispute resolution process.

92dad is committed to promoting responsible gaming practices. We believe that gaming should be an enjoyable form of entertainment, not a source of financial or personal harm. The following responsible gaming tools are available to all verified 92dad account holders:

• Deposit Limits: Set daily, weekly, or monthly PKR deposit caps. Limit reductions take effect immediately; limit increases require a mandatory 24-hour cooling-off period.
• Session Time Reminders: Configure alerts that notify you after 30, 60, or 90 minutes of continuous gameplay.
• Cooling-Off Period: Temporarily restrict your account for 24 hours, 7 days, 30 days, or 90 days. No deposits or wagers are permitted during a cooling-off period.
• Self-Exclusion: Permanently close your 92dad account. Self-exclusion takes effect immediately and is enforced for a mandatory minimum period of 6 months. Requests to reopen a self-excluded account within the minimum period will be declined.

If you believe your gambling is becoming problematic, we encourage you to make use of these tools immediately. All responsible gaming tools are accessible from your 92dad account dashboard following the 92dad Login process. For more detailed guidance, please visit our dedicated Responsible Gaming page.

All content, software, game assets, trademarks, logos, trade names, domain names, and other intellectual property on the 92dad platform are the exclusive property of 92dad or its licensed content providers. No part of the platform may be reproduced, distributed, transmitted, displayed, published, or commercially exploited without the express prior written consent of 92dad.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the 92dad platform for personal, non-commercial gaming purposes only. This licence does not include any right to sub-licence, modify, copy, or create derivative works based on the platform or its content.

The 92dad brand name, logo, and associated marks are proprietary identifiers. Any unauthorised use of these marks — including in social media impersonation, phishing sites, or misleading affiliate marketing — will be pursued through appropriate legal channels.

To the fullest extent permitted by applicable law, 92dad shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform, including but not limited to loss of profits, loss of data, loss of goodwill, or interruption of service.

92dad's total aggregate liability to any Player in connection with these Terms or the use of the platform shall not exceed the total amount deposited by that Player in the 12-month period immediately preceding the event giving rise to the claim.

92dad does not warrant that the platform will be available at all times without interruption, or that it will be free from errors, viruses, or other harmful components. Scheduled maintenance and unforeseen technical outages may periodically affect platform availability. 92dad will endeavour to communicate planned maintenance windows in advance through its website and notification channels.

Nothing in these Terms shall exclude or limit 92dad's liability for fraud, wilful misconduct, or any other liability that cannot be excluded or limited under applicable law.

92dad reserves the right to suspend, restrict, or permanently close any Player account at any time, with or without prior notice, where 92dad has reasonable grounds to believe that:

• These Terms have been breached by the Player.
• The Player has provided false or misleading information at any stage.
• The account is involved in fraudulent, criminal, or suspicious activity.
• Continued operation of the account would expose 92dad to regulatory, legal, or reputational risk.
• The Player is located in or has accessed the platform from a Restricted Territory.
• The Player is under the age of 21, as determined by the KYC verification process or subsequent investigation.

Where an account is suspended or closed due to a breach of these Terms, 92dad reserves the right to withhold any Wallet Balance pending investigation. Funds confirmed to have been obtained through fraudulent or prohibited means will be forfeited. Legitimately earned funds will be returned to the Player's verified payment method following the conclusion of any investigation, subject to applicable legal obligations.

Players may close their 92dad account voluntarily at any time by contacting the support team. Upon voluntary closure, any remaining real-money Wallet Balance will be withdrawn to the Player's verified payment method, subject to the standard withdrawal verification process.

92dad reserves the right to amend, update, or replace these Terms and Conditions at any time. Where a material change is made, 92dad will provide notice to registered Players via email or in-platform notification at least 7 days prior to the change taking effect, where practicable. Minor amendments — such as corrections to typographical errors or clarifications of existing provisions — may be made without prior notice.

The current, effective version of these Terms will always be available on the 92dad website at the Terms & Conditions page. The "Last Updated" date at the top of this page reflects the date of the most recent revision. Continued use of the 92dad platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must stop using the platform and may request account closure.

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which 92dad holds its international gaming licence. Any dispute arising from or in connection with these Terms that cannot be resolved through 92dad's internal dispute resolution process shall be submitted to the exclusive jurisdiction of the courts of that licensing jurisdiction.

14.1 Internal Dispute Resolution

In the first instance, any dispute, complaint, or concern regarding the 92dad platform should be submitted to the 92dad customer support team via live chat or email. 92dad commits to acknowledging all formal complaints within 24 hours and providing a substantive response within 5 business days. Where a complaint relates to a specific game outcome or transaction, the relevant logs and records will be reviewed by the 92dad compliance team.

14.2 Escalation

If a Player is not satisfied with the resolution provided through the internal process, the matter may be escalated to the relevant dispute resolution body designated under 92dad's gaming licence. Details of the applicable escalation route are available upon request from the 92dad support team.

If you have any questions about these Terms and Conditions, or if you wish to raise a formal complaint, please contact the 92dad support team through the following channels:

• Live Chat: Available 24/7 directly from the 92dad platform — average response time under 90 seconds.
• Email: [email protected] (plain text — not a clickable link)

Our support team is available around the clock and is trained to handle account queries, compliance questions, responsible gaming requests, and formal complaints. For responsible gaming support specifically, please visit our Responsible Gaming page for full guidance and available tools.